Privacy Policy

How we protect and handle your personal information at Ahlul Bayt Quran Academy

Effective Date: January 1, 2024

Last Updated: December 15, 2023

Introduction

Ahlul Bayt Quran Academy ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing or using our services, you consent to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our courses or services
  • Sign up for a free trial
  • Contact us via email, phone, or contact forms
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Make payments for our services

This information may include your name, email address, phone number, mailing address, payment information, student age (for appropriate class placement), and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Dates and times of access

Information from Third Parties

We may receive information about you from third parties, such as payment processors, social media platforms (if you interact with us through these platforms), and other partners who help us provide our services.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To process your registrations and payments
  • To communicate with you about your account, courses, or inquiries
  • To send you administrative information, such as updates to our policies
  • To personalize your learning experience
  • To respond to your comments, questions, and requests
  • To send you marketing communications (where you have consented)
  • To detect, prevent, and address technical issues or fraudulent activities
  • To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. These measures include:

  • Encryption of sensitive data
  • Secure servers and networks
  • Regular security assessments
  • Access controls and authentication procedures
  • Employee training on data protection

However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time, where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the contact information provided at the end of this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for purposes such as:

  • Remembering your preferences and settings
  • Understanding how you use our website
  • Improving our services and user experience
  • Providing relevant content and advertisements

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are intended for users of all ages, including children under the age of 13. We take special care to protect the privacy of children:

  • We collect limited information from children necessary to provide our educational services
  • We obtain verifiable parental consent before collecting personal information from children under 13
  • We do not condition a child's participation in our services on the disclosure of more personal information than is reasonably necessary
  • Parents can review, update, or delete their child's personal information at any time

If you believe we have collected information from a child under 13 without appropriate parental consent, please contact us immediately so we can take appropriate action.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Pakistan and choose to provide information to us, please note that we transfer the data to Pakistan and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

We will let you know via email and/or a prominent notice on our website prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@ahlulbaytquran.com

WhatsApp: +92 318 3640007

Address: Ahlul Bayt Quran Academy, Online Education Platform

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